Refund policy

Returns & Refund Policy

Last Updated: August 19, 2026

At Adenyx Health LLC, we stand behind the quality of our products and want you to shop with confidence.

Returns

Due to the nature of dietary supplements, opened products are not eligible for return.

Unopened products may be returned within 30 days of delivery. To be eligible for a return, the product must be unopened, unused, and in its original condition.

To request a return, please contact us at RobBrown@AdenyxHealth.com before sending the product back. Include your order number and the reason for your return. We will provide return instructions after reviewing your request.

Customers are responsible for return shipping costs unless the return is the result of an error by Adenyx Health LLC or the product arrived damaged or defective.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged or defective, or if you receive an incorrect item, please contact us within 14 days of delivery at RobBrown@AdenyxHealth.com.

Please include your order number and, when applicable, photographs of the product and packaging so we can review the issue and resolve it as quickly as possible.

For verified damaged, defective, or incorrect orders, Adenyx Health LLC will provide an appropriate replacement or refund at no additional cost to the customer.

Refunds

Once an approved return has been received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method.

After a refund has been issued, please allow approximately 5–10 business days for your bank or financial institution to process and post the refund. Processing times may vary by financial institution.

Subscription Orders

Purchases made through a subscription are subject to the same return and refund requirements described above.

Canceling a subscription prevents future recurring orders but does not automatically cancel an order that has already been processed or shipped. If you need assistance with a recently processed subscription order, please contact us as soon as possible at RobBrown@AdenyxHealth.com.

Questions

If you have questions about a return, refund, damaged shipment, or order, we’re happy to help.

Adenyx Health LLC
Email: RobBrown@AdenyxHealth.com