Returns & Refund Policy

At Adenyx Health, we stand behind the quality of every product we sell and want you to shop with confidence.

Returns

Due to the nature of dietary supplements, we are unable to accept returns of opened products.

If you wish to return an unopened product, you may request a return within 30 days of delivery. Returned products must be unopened, unused, and in their original condition.

Customers are responsible for return shipping costs unless the return is the result of an error by Adenyx Health or the product arrived damaged or defective.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery at RobBrown@AdenyxHealth.com.

Please include your order number and, if applicable, photographs of the product and packaging so we can resolve the issue as quickly as possible.

Refunds

Once an approved return has been received and inspected, refunds will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Shipping charges are non-refundable except when the return is due to our error or a damaged or defective product.

Questions

If you have any questions about your order, we're happy to help.

Please contact us at RobBrown@AdenyxHealth.com.