Privacy policy

Privacy Policy

Last Updated: August 19, 2026

Adenyx Health LLC (“Adenyx Health,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, create or use a customer account, subscribe to communications, or otherwise interact with Adenyx Health.

Information We Collect

Depending on how you interact with our website, we may collect information including:

  • Name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Order and purchase information
  • Customer account information
  • Subscription information and preferences
  • Communications you send to us
  • Device, browser, and network information
  • IP address
  • Website activity and interaction information
  • Marketing and advertising interaction data

Payment information used to complete purchases is processed through Shopify and applicable payment service providers. Adenyx Health does not independently store complete payment card information.

How We Collect Information

We may collect personal information:

  • Directly from you when you place an order, create an account, contact us, or subscribe to communications
  • Automatically through cookies and similar technologies when you use our website
  • Through Shopify and other service providers that support our ecommerce operations
  • Through analytics, advertising, and marketing platforms used to understand website activity and measure advertising performance

How We Use Your Information

We may use personal information to:

  • Process, fulfill, and deliver orders
  • Process payments and refunds
  • Manage customer accounts and subscriptions
  • Provide customer service and respond to inquiries
  • Communicate about orders, products, and services
  • Send marketing communications when permitted
  • Maintain and improve our website and customer experience
  • Analyze website traffic and advertising performance
  • Detect, investigate, or prevent fraudulent or unauthorized activity
  • Maintain the security of our website and operations
  • Comply with legal, regulatory, tax, accounting, or other applicable obligations

How We Share Information

We may disclose personal information to service providers and business partners when reasonably necessary to operate our business.

These may include providers supporting:

  • Ecommerce and website hosting
  • Payment processing
  • Order fulfillment and shipping
  • Subscription management
  • Email and customer communications
  • Website analytics
  • Advertising and marketing
  • Fraud prevention and security
  • Professional, legal, accounting, or regulatory services

Our online store is operated using Shopify, which processes certain personal information in connection with providing ecommerce services.

We may also disclose information when required by law, regulation, legal process, or a valid governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Adenyx Health, our customers, or others.

We do not disclose personal information to unrelated third parties simply for their independent use without a legitimate business or legal basis.

Advertising and Analytics

We may use analytics and advertising services, including services provided by Google and other platforms, to understand website usage, measure advertising effectiveness, and improve our marketing.

These services may use cookies, pixels, device identifiers, or similar technologies to collect information about interactions with our website.

Depending on your location and applicable law, you may have choices regarding the use of personal information for certain advertising or analytics activities. Available privacy controls may be provided through our website or your browser or device settings.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to support website functionality, remember preferences, understand website activity, maintain security, and support analytics and advertising.

Some cookies are necessary for the website and checkout to function properly. Others may be used for analytics, personalization, or advertising.

Where required, you may be presented with options to manage certain cookie or privacy preferences.

You may also control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Email Communications

If you subscribe to marketing emails, we may use your contact information to send product information, educational content, company updates, or promotional offers.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication.

Transactional communications relating to orders, customer accounts, subscriptions, payments, or other requested services may still be sent when necessary.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, providing customer service, complying with legal obligations, resolving disputes, and protecting against fraud or misuse.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no electronic transmission, storage system, or online service can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, applicable law may provide you with certain rights regarding your personal information. These rights may include the ability to request:

  • Access to personal information we maintain about you
  • Correction of inaccurate personal information
  • Deletion of certain personal information
  • Information about how personal information is used or disclosed
  • Withdrawal of certain consent
  • Opt-out from certain uses or disclosures of personal information where applicable

Some requests may be subject to exceptions or verification requirements under applicable law.

To submit a privacy-related request, contact us at RobBrown@AdenyxHealth.com.

Children’s Privacy

Our website and products are intended for adults and are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it as appropriate.

Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

Adenyx Health LLC is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or applicable requirements.

When we make changes, we will post the updated policy on this website and revise the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Adenyx Health LLC
Email: RobBrown@AdenyxHealth.com